Service Agreement

Welcome. Thank you for considering working with me. I am honored to accompany you.

I offer a space of presence, curiosity, mutual respect, and compassionate accompaniment as we explore what supports greater steadiness, wholeness, and wellbeing.

My work includes Spiritual Accompaniment, TRE® (Tension & Trauma Releasing Exercises), Palliative Care Education & Consultation, and Wellbeing & Sustainability for Healthcare Professionals. I work with individuals, healthcare professionals, interdisciplinary teams, organizations, and communities.

I bring together experience as a Board-Certified Chaplain, ordained spiritual care provider, Certified TRE® Provider, palliative care educator and consultant, and Assistant Professor of Palliative Care in the Department of Medicine at UCSF.

My services are educational, supportive, spiritual, and consultative in nature. They are not psychotherapy, psychiatric care, medical care, diagnosis, or treatment. I am not a licensed mental health professional and do not provide legal, financial, or medical advice.

If, at any time, I believe your needs would be better served through additional support or another professional, I may recommend an appropriate referral.

TRE®

When appropriate and mutually agreed upon, our work may include TRE® (Tension & Trauma Releasing Exercises®), a body-based practice that supports the release of stress and tension and promotes nervous system regulation through the body's natural tremoring response.

Participation in TRE® is always voluntary. If you have a medical condition, injury, pregnancy, physical limitation, or other health concern that may affect your participation, please let me know before beginning TRE® and consult your healthcare provider, if appropriate.

Sessions

Individual sessions are 60 minutes and are typically held virtually via Zoom. If you're interested in meeting in person, please contact me at naomi@naomisaks.com before scheduling to discuss availability.

Fees & Payment

Individual Session (60 minutes): $150
Package of Three Sessions: $375

Fees for group programs, workshops, retreats, consultation, educational offerings, and organizational services vary and will be communicated separately.

Payment is due at the time of booking unless other arrangements have been made.

If cost presents a barrier, please feel free to contact me.

Cancellation & Rescheduling

Appointments cancelled or rescheduled at least 48 hours before the scheduled session will receive a full refund or may have the payment applied to a future session.

Appointments cancelled or rescheduled less than 48 hours before the scheduled session are non-refundable.

Confidentiality

I respect the privacy of our work together and make every reasonable effort to maintain confidentiality.

There are rare circumstances in which I may be legally required to disclose information, including concerns about imminent risk of serious harm, suspected abuse or neglect, or other circumstances required by law.

Emergency

My services are not intended for crisis intervention or emergency care.

If you are experiencing a medical or psychiatric emergency, are concerned about your immediate safety, or are thinking about harming yourself or someone else, contact your local emergency services or go to your nearest emergency department immediately.

If you are in the United States or Canada, you may also call or text 988 to reach the Suicide & Crisis Lifeline.
If you are outside the United States or Canada, please contact your local emergency services or an available mental health crisis service.

International Clients

I welcome clients from around the world.

If you are participating from outside the United States, you are responsible for ensuring that participation in these services is permitted where you reside.

Technology & Communication

Sessions may be conducted through Zoom.
While I take reasonable steps to protect your privacy, no electronic communication platform can guarantee complete security.

You are welcome to email brief reflections, updates, scheduling requests, or questions between sessions. Email is intended for non-urgent communication and is not monitored continuously. Please do not use email for urgent concerns or emergencies.

I typically respond to emails and inquiries within 1–2 business days. I look forward to connecting with you.

Message Frequency and Data Rates

By providing us with your mobile number, you consent to receive text messages and notifications from us for informational and promotional purposes. Message frequency may vary based on your interactions with our website. Standard message and data rates may apply, depending on your mobile service provider and plan.

Agreement

Group programs, workshops, retreats, and other offerings may include additional participation agreements or guidelines.

Every person, every relationship, and every circumstance is unique. While I bring my full presence, experience, and care to our work together, I cannot guarantee specific outcomes.
By scheduling and participating in these services, you acknowledge that you have read, understood, and agree to the terms of this Service Agreement.